Privacy Policy

Last Updated: July 28, 2026

Cleaner Choice (“Cleaner Choice,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.cleanerchoice.us, submit an online form, respond to one of our advertisements, request an estimate, schedule service, or otherwise communicate with us.

Information We Collect

Depending on how you interact with Cleaner Choice, we may collect:

Your name
Email address
Telephone number
Service address, city, ZIP code, and general location
Information about your property and requested services
Appointment, estimate, transaction, and customer-service information
Information you include in messages, forms, reviews, or other communications
Website activity, browser type, device information, IP address, referring pages, and interactions with our website or advertisements
Advertising and analytics information collected through cookies, pixels, and similar technologies

Please do not submit sensitive personal information that is unnecessary for us to provide an estimate or service.

How We Collect Information

We may collect information:

Directly from you when you call, email, submit a website form, request an estimate, schedule service, or communicate with us
Through Facebook, Instagram, Google, and other advertising or lead-generation platforms
Through our scheduling, customer-management, communication, and automation providers
Automatically through cookies, pixels, analytics tools, and similar technologies
From publicly available sources or referral partners when appropriate

How We Use Information

We may use personal information to:

Respond to questions and estimate requests
Contact you about requested cleaning or lighting services
Schedule, provide, manage, and follow up on services
Prepare estimates, invoices, and customer records
Send appointment confirmations and service-related communications
Request feedback or reviews
Provide promotions or marketing communications where permitted
Measure and improve our website, advertising, services, and customer experience
Prevent fraud, maintain security, and comply with legal obligations

If you provide a telephone number in connection with an inquiry, we may call or text you to respond to that inquiry. Providing a telephone number does not automatically enroll you in recurring promotional text messages unless you separately agree to receive them.

How We Disclose Information

We may disclose information to service providers that help us operate our business, including:

Website hosting and form providers
Customer-management and scheduling systems
Communication and automation providers
Payment processors
Advertising and analytics providers
Professional advisers, insurers, and legal or regulatory authorities when necessary

These providers may include IONOS, Meta/Facebook/Instagram, Google, Zapier, ServiceMonster, and similar services. Their handling of information may also be governed by their own privacy policies.

We may also disclose information when required by law, to protect our rights or customers, in connection with a business transfer, or with your direction or consent.

Sale and Sharing of Personal Information

Cleaner Choice does not sell personal information for money.

We may use analytics and advertising technologies that disclose limited identifiers, device information, or website activity to advertising providers for measurement or targeted-advertising purposes. Depending on applicable law, some of these activities may be considered “sharing” or “selling” personal information.

To request that we limit the use of your information for targeted advertising, contact us using the information below.

Cookies and Advertising Technologies

Our website and advertising partners may use cookies, pixels, and similar technologies to:

Operate and secure the website
Remember preferences
Understand website traffic and performance
Measure advertising results
Deliver or improve relevant advertising

You may restrict cookies through your browser settings. Disabling cookies may affect certain website features.

Our website may not respond to traditional “Do Not Track” browser signals because there is no universal standard for responding to them. Where required by applicable law and supported by our systems, we will process recognized opt-out preference signals.

Your Choices and Privacy Rights

You may ask us to:

Provide information about the personal information we maintain about you
Correct inaccurate personal information
Delete personal information, subject to legal and business-record exceptions
Stop sending promotional emails or text messages
Limit certain uses or disclosures of your personal information

You may unsubscribe from promotional emails using the unsubscribe instructions in the message. You may opt out of promotional text messages by replying STOP.

California residents may have additional rights under applicable California privacy laws. Cleaner Choice will not discriminate against you for submitting a privacy request.

To submit a request, email office@cleanerchoice.us with the subject line Privacy Request, or call (916) 899-1783. We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain customer and business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our website may link to third-party websites or services. Cleaner Choice is not responsible for the privacy practices or content of third parties.

Changes to This Policy

We may update this Privacy Policy as our services or practices change. The revised policy will be posted on this page with a new “Last Updated” date.

Contact Us

For questions or requests regarding this Privacy Policy, contact: